What Digital Transformation shouldn’t look like.
Tag: centrelink
Payne prunes some noxious lenders from Centrepay
Cameron warns biggest rip offs have been missed.
Your life on hold: Centrelink cuts create call centre hell
Busy signal for 13.7 million calls.
No numbers kept on Centrepay consumer leasing rorts
Ask no questions, get no stats.
Digital Identity or Online Rail Guages? The $254 million question
NSW keen to export the knowledge sharing economy to Canberra.
Perrottet gives Service NSW clients real-time queue jumper
Stopwatch put on lunchtime waiting times.
Ernst & Young brands Australian governments digital laggards
NSW Finance Minister Perrottet bites back.
Payments outsourcing stuck in Medicare waiting room
Industry, public service still waiting for answers.
Down, down Centrelink’s down
An ageing Centrelink IT system is ruining weekends for families across Australia.
Questions fly over billion dollar overhaul of Human Services
Opposition demands release of business case and costings.