Governments slow on digital initiatives: survey

Not engaging fully with potential partners and a lack of digital skill in the workforce among the barriers to digital progress in government.

17 September, 2018

Out of the silos: collaboration underpins NSW digital

Greater engagement across agencies, and between bureaucrats and the public, will drive the NSW Government’s digital strategy.

14 September, 2018

Model sets higher bar for digital local government

Councils would dramatically ramp up their e-government efforts by adopting a multichannel approach and working closer with third parties under a proposed framework.

28 August, 2018

Cyber security reaching a ‘tipping point’

Australian organisations are facing increasingly frequent and “more destructive” data breaches and need to adopt integrated risk management, experts warn.

20 August, 2018

The new ‘mission critical’ for councils eyeing automation

Edge computing is the key to helping governments unlock the potential of automated technology and create more agile services, a specialist argues.

16 August, 2018

Focus on digital optimisation, not transformation hype

A sustained approach to digital optimisation of existing processes can create the capabilities needed to enable digital government transformation.

15 August, 2018

Delving into data: visualising needs in evolving areas

The complexities of a dynamic region like Western Sydney present myriad challenges to governments but spatial science can help service planning and delivery.

14 August, 2018

How Estonia built the world’s ‘most advanced digital society’

From monitoring the economy in real time to mapping the genome of a population, Estonia’s government continues to push the limits of digital delivery in public services.

13 August, 2018

Federal Government updates cyber security strategy: Taylor

Threat blocking, data sharing, an insurance market that “recognises investment in security” and awareness campaigns are all part of an updated cyber agenda.

8 August, 2018

Government fares worst for customer experience: survey

The majority of citizens find their interactions with government services to be disconnected, slow and lacking in customer engagement, research finds.

10 July, 2018

DTA ‘not at centre’ of government’s digital thinking: report

Government and opposition senators split on the role and responsibilities of the Digital Transformation Agency in driving digital delivery in government.

2 July, 2018

Local government eyes social media for feedback

Work is underway on a new digital platform that will enable councils to capture and analyse conversations on social media as a means of improving community consultation on major projects.

25 June, 2018

Vision and skill drive digital transformation

From digital leadership to cloud cover, there’s a lot that government can learn from the digital practices of other sectors, writes Lourens Swanepoel.

21 June, 2018

Cyber security: call for mandatory APS training

As education providers rush to roll out new cyber security courses for government professionals, an expert has called for mandatory training across the public sector.

21 May, 2018