Smart cities: councils enter ‘action’ phase

Australian local government is increasingly mature in its approach to smart cities, says report.

20 February, 2019

Sector digital ‘blindspots’ persist

Governments are aware of the importance of data for improving service yet data sharing remains patchy, survey suggests.

18 February, 2019

Neighbour nightmares: chatbots to help defuse disputes

Frontline agencies, developers and mediators informed department’s two chatbots that aim to provide information around neighbourhood tensions.

14 February, 2019

New tools in bid to tackle drowning toll

Lifeguards on several NSW beaches will soon have access to detailed condition reports as part of a world-first beach safety initiative.

12 February, 2019

Meet Australia’s data-powered suburbs

Governments are leveraging data insights from social media to quantify the urban life of suburbs, improve planning and boost tourism. 

17 January, 2019

A ‘new way’ of engaging citizens

Digital technology provides a historic opportunity for local government to improve trust and service delivery, says former deputy mayor of New York City.

29 November, 2018

Technology strategy to break down silos

Collaboration with state and local government is essential to the new national Digital Transformation Strategy, minister says.

22 November, 2018

Keep citizens happy with a superior conversational channel

AI-powered conversational channels can personalise government services, improve service delivery and augment the government workforce.

21 November, 2018

Smart fleets help councils boost mileage

From tracking the location of vehicles to understanding driver behaviour, telematics is transforming fleet management.   

15 November, 2018

Break down the silos, says data chief

Australian governments must share data to realise its potential as an operational and strategic asset.

14 November, 2018

All eyes on technology to drive sustainability  

Institutional investors are looking for infrastructure projects that can deliver environmental and social outcomes, conference hears.

1 November, 2018

‘My department has its digital mojo back’

Moving from traditional procurement to an iterative approach has seen a department’s ICT investment budget increase fourfold in three years, CIO says.

1 November, 2018

The internet of energy: Australia’s future network

Australia’s future energy grid needs to be completely re-imagined if it is to keep up with evolving needs, an analyst says.

29 October, 2018

Roadmap to keep us accountable: Keenan

The Commonwealth’s digital transformation strategy will be accompanied by a roadmap setting out targets and completion dates, minister says.

29 October, 2018