Change management: leaning in to discomfort

In the government sector, change is constant and driven by the need for greater community focus, increased productivity or streamlining of projects.

6 May, 2019

Uniting to create technology partnerships

If local government used its combined power to solve shared operational issues, councils would be a more united force with key supply and technology partners, ultimately for their communities’ benefit.

24 April, 2019

Turbo-charging the customer experience

There is much more to do in terms of digitising transaction and services, and I will be working closely with my cabinet colleagues to ensure the citizen remains front of mind.

11 April, 2019

When rubbish gets smart, it’s time to take stock

With the ability to collect and use data, comes ever increasing privacy challenges.

8 April, 2019

New frameworks for governance in local government

Every organisation needs effective governance frameworks to thrive and survive.

3 March, 2019

Here’s what a population policy for Australia could look like

Many people think a population policy is about control – like China’s one-child policy. But modern population policies are about population wellbeing.

20 August, 2018

Delving into data: visualising needs in evolving areas

The complexities of a dynamic region like Western Sydney present myriad challenges to governments but spatial science can help service planning and delivery.

14 August, 2018

Tools enable agencies to build trust: commissioner

Open Government provides the antidote to the crisis of trust in government that threatens our ability to best serve citizens.

16 July, 2018

Lack of leadership, funding hinder digital success: research

A lack of senior leadership to steer digital transformation in the public sector is the biggest concern of government executives, writes Keiran Mott.

5 July, 2018

Why Australian councils are embracing business intelligence

It’s imperative that local government adopt tools to help them sift through the increasing pools of data, writes Ben Cowling.

2 July, 2018

Reducing the reporting burden on local government    

Councils in NSW feel they have to spend more time reporting on the work they do than on the work itself, but there is a solution, writes Annalisa Haskell.

28 June, 2018

Vision and skill drive digital transformation

From digital leadership to cloud cover, there’s a lot that government can learn from the digital practices of other sectors, writes Lourens Swanepoel.

21 June, 2018

Rules for protecting citizens’ personal data

OPINION: With the Federal Government committed to a cloud-first policy, Australians have inalienable rights to know where their data is stored, and who has access to it, writes Rupert Taylor-Price.

15 June, 2018

Are we getting risk wrong in public-private partnerships?

As Australian governments and private enterprise partners on a multi-billion dollar infrastructure pipeline, it’s incumbent we reduce the likelihood of cost overruns, writes Paul Sullivan.

7 June, 2018