Lost track of bin day? Ask the bot

The City of Adelaide has built a chatbot that can answer 35,000 questions.

11 December, 2019

Surveillance Devices Commissioner appointed

The NSW Surveillance Devices Commissioner will safeguard against illegal police bugging.

28 October, 2019

Tools enable agencies to build trust: commissioner

Open Government provides the antidote to the crisis of trust in government that threatens our ability to best serve citizens.

16 July, 2018

There’s an app for that: councils’ communication goes mobile

Keeping tabs on graffiti, potholes or dumped rubbish has become easier for a number of local governments using a new mobile application that provides improved communication with citizens.

2 July, 2018

New editor for Government News

The Intermedia Group has announced the appointment of Darragh O’Keeffe as editor of Government News ahead of a major revamp of the publication.

8 March, 2018

Adelaide expands GigCity fibre network

GigCity Adelaide has announced a major expansion of its 1 Gigabit/sec fibre optic network. There will be 16 additional innovation precincts added to the $7.6 million network. The new precincts are located across Adelaide’s metropolitan area, including seven in the north, six in the CBD and one each in the west and south of Adelaide. […]

19 February, 2018

Technology brings better customer service to government

Rapidly advancing technology is opening new doors to convenience, speed, and transparency for private-sector customers. New devices and techniques are pushing the boundaries of what is possible. But these benefits are often not realised in government, where tight budgets are making it difficult for the public sector to deliver services of a similarly high quality. […]

29 January, 2018

Social media is mission-critical for government – Opinion

Citizen engagement with government has been transformed by social media. Social media has led to significant changes in the conversation between government and the general public. It is no longer one way. Previously people’s voices were heard only at the polling booths, but today the conversation is held in the open, and it’s transparent – […]

29 November, 2017

Social media an important government channel

Social media is now a major channel through which Australia’s government sector disseminates information. It is also increasingly important in other ways – as a way of measuring community reaction to government initiatives, for example. The ninth annual Social Media for Government Summit in Melbourne has heard from dozens of government speakers about how social […]

13 November, 2017

Government announces ‘world first’ satellite positioning system

  Australia will be the first country in the world to use new GPS technology that will be almost a hundred times more accurate than the existing system. The new system will enable a range of new applications, such as precision farming. The Satellite-Based Augmentation System (SBAS) trial is being managed by Geoscience Australia in […]

12 November, 2017

DTA calls for input on new Standard

The Federal Government’s Digital Transformation Agency (DTA) has called for feedback on ways to improve its Digital Service Standard. The 13 point Standard was released 18 months ago. It is intended as a guide to help Government agencies ensure they build digital services that are “simple, clear and fast.” It has also been informally adopted […]

4 October, 2017

Preparing for the digital economy

The role of VET in supporting the growing need for digital skills in the Australian workforce.

28 September, 2017

Cyber CRC $50m, space $0, Data61 -15

The cyber security industry gets its wish for funding, whilst others face cutbacks.

26 September, 2017

Digital procurement needs major reforms

Antiquated government procurement is still impending innovative digital transformation.

25 September, 2017