Also in this wrap: new CEO takes on Central Coast Council; Greg Steele appointed to executive team at Arcadis; and Productivity Commission appoints a new chairman.
Author: Georgia Clark (Georgia Clark)
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Criticism mounts over South Australia’s rate capping plan
The South Australian Government’s rate-capping plans are facing opposition from councils while experts call for improved transparency on service delivery costs instead.
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Experts call for action on council governance
State governments are being urged to tackle legislative inconsistencies and improved governance frameworks in the wake of Queensland’s Ipswich Council being stood down.
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APS ‘hollowed out’ by outsourcing, stagnant wages
The federal public service is plagued by a reliance on outsourcing, a lack of mobility and poor wage growth, the APS Review has been told.
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Errors, missing projects on governments’ ICT dashboards
Audits into the Queensland and Victorian governments’ online ICT expenditure reporting tools have found both dashboards improved transparency but their accuracy is in question.
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Indigenous participation key to reform ‘broken’ system
As Australia celebrates NAIDOC week, local governments call for greater indigenous involvement in remote service delivery.
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Government fares worst for customer experience: survey
The majority of citizens find their interactions with government services to be disconnected, slow and lacking in customer engagement, research finds.
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Water regulation worries laid bare in new audit
Key public authorities are failing to tackle worsening water quality in Sydney’s key reservoir, NSW’s auditor has warned in a report highly critical of the state’s EPA.
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Sacked councillors say minister’s action an ‘affront to democracy’
In a move condemned as unfair and undemocratic, Ipswich City Council will be dismissed and an administrator appointed under fast-tracked Queensland Government legislation.
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IBM ‘out of the sin bin’: experts criticise $1b contract
Experts say the Commonwealth’s landmark $1 billion whole-of-government contract with IBM is contrary to its $100 million procurement cap and bad news for small and medium-sized enterprises.