Rising to the citizen experience challenge

Tapping into the open source community can provide a fantastic platform where local councils can share learnings and ship innovation faster.

18 July, 2019

Govt awards $550m in ICT contracts

The government has awarded almost $550 million in digital service contracts via its online sourcing platform.

18 July, 2019

Predictive technology takes pain out of parking

Newcastle has been become the first Australian city to trial a new predictive parking technology that has been adopted across Europe.

17 July, 2019

A mobile future for a smart Australia

The smart mobility market in the APAC region is set to grow significantly, and tools like AI, analytics and IoT will be at the heart of intelligent public transport management systems, smart junction management and many other offerings that will likely become standard in the near future.

15 July, 2019

Delivering AI we can trust

The G20 Declaration is a timely reminder that emerging technologies such as artificial intelligence (AI) are critical to the nation’s future.

11 July, 2019

Delivering on the promises of the digital era

When councils share ideas, it’s easier to work together towards positive outcomes for citizens.

9 July, 2019

Digital splash fails to reap savings: report

Government investments in digital services have failed to reap projected savings.

27 June, 2019

Cloud centre to boost neighbourhood health

A new centre will use cloud-based innovation to map out public health problems.

17 June, 2019

Smart cities require smart legislation

A key priority for government is to develop legislation designed to protect and secure the digital identities ingrained in the smart infrastructure of Australia’s cities.

6 June, 2019

Victorian health services ‘highly vulnerable’ to cyber attacks

An audit says Victoria’s health services aren’t implementing measures to protect theft of patient data.

3 June, 2019

Govt ‘too incompetent’ for digital health

Mistrust of the government’s ability to manage digital infrastructure projects is turning people off My Health Record.

8 May, 2019

What is 4IR and why does government need to adapt?

The fourth industrial revolution is here and governments need to keep pace if they want to maintain trust, a technology conference has heard.

7 March, 2019

Government fares worst for customer experience: survey

The majority of citizens find their interactions with government services to be disconnected, slow and lacking in customer engagement, research finds.

10 July, 2018

IBM ‘out of the sin bin’: experts criticise $1b contract

Experts say the Commonwealth’s landmark $1 billion whole-of-government contract with IBM is contrary to its $100 million procurement cap and bad news for small and medium-sized enterprises.

10 July, 2018