Unlocking the door to government services

A new digital ID system can help councils provide a more customer-centric service model, writes Ben Malpass.

21 October, 2024

Queensland faces mobile blackout, councils warn

More than 90 per cent of councils said connectivity would be lost during an emergency.

23 September, 2024

New DG announced for cyber spy agency

ACSC head Abigail Bradshaw is set to take the reins as the new Director-General of the Australian Signals Directorate.

28 August, 2024

AI disclosure becomes mandatory for APS

Government agencies will have to publicly disclose all use of artificial intelligence from September 1.

27 August, 2024

Digital Health Agency appoints nursing advisor

The Digital Health Agency has appointed a nursing advisor to boost engagement with the nursing profession.

26 August, 2024

We don’t like chatbots and MyGov makes us nervous, digital natives say

Public sector services are failing to engage digital natives, according to a survey on what young people think of government platforms.

20 August, 2024

South East Water to deploy one million IoT smart meters

One million narrowband internet-connected digital meters will be deployed across South East Water’s 27,000km water pipe network.

13 August, 2024

Most support government use of facial recognition

Most Australians support the use of facial recognition to access government services.

12 August, 2024

Services Australia taken to task over myGov security

Users of myGov aren’t adequately protected from fraud and Services Australia needs to improve and co-ordinate security, the Ombudsman says.

7 August, 2024

CSIRO in AI deal with Google

Australia’s national science agency has announced a partnership with Google Australia to boost the use of AI in science.

1 August, 2024

Is government losing the battle against tech-enabled transnational organised crime?

Is the government losing the battle as new technology and big data enables an increasing onslaught of transnational organised crime?

29 July, 2024

Can AI help save local government? AWS thinks so

AI can help councils become more financially sustainable, cloud computing giant AWS says in a submission to a parliamentary inquiry.

29 July, 2024

Qld launches digital sports venues platform

Queensland has launched a new digital platform where international and interstate teams will be able to tap into the state’s sporting venues.

25 July, 2024

Stolen council data appears on dark web

Data stolen from a South Australian council has appeared on the dark web.

24 July, 2024