Govt ‘too incompetent’ for digital health

Mistrust of the government’s ability to manage digital infrastructure projects is turning people off My Health Record.

8 May, 2019

What is 4IR and why does government need to adapt?

The fourth industrial revolution is here and governments need to keep pace if they want to maintain trust, a technology conference has heard.

7 March, 2019

Government fares worst for customer experience: survey

The majority of citizens find their interactions with government services to be disconnected, slow and lacking in customer engagement, research finds.

10 July, 2018

IBM ‘out of the sin bin’: experts criticise $1b contract

Experts say the Commonwealth’s landmark $1 billion whole-of-government contract with IBM is contrary to its $100 million procurement cap and bad news for small and medium-sized enterprises.

10 July, 2018

Lack of leadership, funding hinder digital success: research

A lack of senior leadership to steer digital transformation in the public sector is the biggest concern of government executives, writes Keiran Mott.

5 July, 2018

There’s an app for that: councils’ communication goes mobile

Keeping tabs on graffiti, potholes or dumped rubbish has become easier for a number of local governments using a new mobile application that provides improved communication with citizens.

2 July, 2018

Why Australian councils are embracing business intelligence

It’s imperative that local government adopt tools to help them sift through the increasing pools of data, writes Ben Cowling.

2 July, 2018

DTA ‘not at centre’ of government’s digital thinking: report

Government and opposition senators split on the role and responsibilities of the Digital Transformation Agency in driving digital delivery in government.

2 July, 2018

Data skills shortage is common across state and local government: peak

As the NSW Government moves to address a data skills shortfall in the state’s public service, local government professionals say they also need investment in professional development.

22 June, 2018

Government should lead AI certification: Finkel 

Australia’s Chief Scientist has urged the Federal Government to use its purchasing power to reward ethical conduct by providers of artificial intelligence. 

21 May, 2018

Centrelink, business registration among Govpass pilots: DTA

An estimated 2.8 million transactions will be moved online as the government’s digital identity program is gradually linked to more government services, the Digital Transformation Agency says.

17 May, 2018

Governments should adopt hybrid cloud strategies

Inadequate funding and skill means governments will struggle to provide private cloud that meets user expectations or matches the innovation of public cloud providers, an analyst says.

4 May, 2018

Global smart cities body targets Australia

An international collaboration of global technology companies, advisors and planners is moving to support governments in Australia in the development and roll out of smart city initiatives.

1 May, 2018

Citizens want eGovernment, but wary of data breaches

Australians want to be able to deal with all levels of government online but they remain wary of how governments treat their private information, a new survey shows.

3 April, 2018