NSW prepares to test digital birth certificates
A digital birth certificate being developed by the NSW government could be ready for testing by the end of June.
23 May, 2022
Digital delivery
LGAQ says Workplace platform paying off
LGAQ says the rollout out of Meta’s communications platform has improved the peak body’s visibility and created a local government community.
22 May, 2022
ADF invests in $299m health records system upgrade
The Australian Defence Force is overhauling its electronic health records system in a bid to move towards a more modern, patient-centric approach.
16 May, 2022
Financial fraud creating complex challenges for government agencies
As government agencies continue to be heavily involved in managing consumers’ personal information and delivering critical services such as healthcare, the sector will continue to be significant targets for financial criminals and fraudsters.
16 May, 2022
Grappling with trust in world of digital identity
The former Human Rights Commissioner says no digital ID system can be sustainable without trust.
12 May, 2022
TfNSW hit by another data breach
Transport for NSW has been forced to apologise after being hit by another data breach.
9 May, 2022
Data breaches still a concern for NSW citizens
NSW citizens are concerned about their data being shared or released inappropriately and want NSW agencies to protect their personal information, a recent survey has revealed.
5 May, 2022
Customer Service develops new digital products
In a move towards a customer-centric government in a decade’s time, the NSW government is developing a digital wallet and an e-regulation platform.
2 May, 2022
Labor promises robodebt Royal Commission
Labor will establish a Royal Commission into the robodebt debacle if it wins office at the upcoming federal election.
2 May, 2022
Government called out for sub-par service
A quarter of Australians view government as the worst industry to deal with when trying to resolve issues, second only to telcos.
28 April, 2022
Moving beyond legacy systems
Government organisations must collaborate using shared data and processes to operate efficiently. Data sharing is a basic requirement not just within a government department but across departments, agencies, and public and private partners.
25 April, 2022
Digital software trends set to transform public sector emergency management
A paradigm shift is needed to manage the new normal, pre-empt critical events sooner, and achieve national resilience.
11 April, 2022
Competing for tech talent in the public sector
The lack of a talent pipeline and succession planning is catching up with many government agencies as the workforce ages.
4 April, 2022
Policing goes digital as new technologies adopted
WA police integrate CarPlay app while a progam to catch illegal mobile phone use in NSW takes out a global award.
31 March, 2022
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