Survey will assess how local government handles, resolves and records complaints from the public.
Tag: local government
Councils steer clear of ‘perfect storm’
An end-to-end service view is among the approaches local government teams are adopting to ensure financial sustainability, write Ben Smith and Ash McIntosh.
Councils face major skills shortages, national review finds
Local government professionals are “not well positioned” in new and emerging soft skills, according to a forthcoming national review.
Councils hit back on housing completions
Local governments refute developer peak body’s claim that they’re behind development targets.
Local government to lobby state on live streaming
Local government peak will seek exemptions to a new code that requires NSW’s councils to webcast proceedings.
Tree management simplified with council’s app
From requesting a tree planting to reporting suspicious tree work, residents in Sydney’s leafy Mosman have a simplified way to raise tree issues with their council.
Recognising councils’ action on climate change
A council’s floating solar farm and a museum’s energy upgrade project are among local government climate change initiatives recognised in awards.
Council CEOs ‘hung out to dry’ on stress burden
Financial constraints and rising expectations are impacting the mental wellbeing of councils’ most senior managers, with the issue now set to be investigated in new research.
Climate change a challenge to infrastructure, assets
Governments at all levels are facing mounting costs from a range of climate-related threats to infrastructure and transport, according to a Senate inquiry.
Best and brightest councils in NSW celebrated
An app connecting residents to council is among the initiatives recognised as part of Local Government Week.