Outsourcers called in to carve-up ServiceFirst.
Category: Communications
New NBN tax slammed by urban developers
Turnbull argues competition on prices needed.
National Archives tells agencies to tap into its Digital Skills Matrix
Digital skills now an absolute must for all public servants.
Centrelink call centre epic fail is big trouble for Turnbull’s DTO
What Digital Transformation shouldn’t look like.
Winners announced for top Government Communications Awards
Australia’s peak body for public sector communications and marketing professionals and specialists, Government Communications Australia (GCA), has announced the winners of its prestigious awards for excellence and innovation at the…
Your life on hold: Centrelink cuts create call centre hell
Busy signal for 13.7 million calls.
Transport NSW cashes-in on hipster commuter merchandise
iPhone covers that fit smartcard tickets sell like hotcakes.
Budget 2015: Hockey splits $254 mil for Digital Transformation between Turnbull and Human Services
Ramp-up for myGov, biometrics and Transformation agenda.
Cormann wields fresh razor for new APS cuts: the laundry list
But big sell offs stall amid backlash.
RBA tech chief calls for better digital leadership
“This is not as easy as it may sound” Reserve Bank of Australia CIO says.