Government investments in digital services have failed to reap projected savings.
Category: Digital delivery
Cloud centre to boost neighbourhood health
A new centre will use cloud-based innovation to map out public health problems.
Smart cities require smart legislation
A key priority for government is to develop legislation designed to protect and secure the digital identities ingrained in the smart infrastructure of Australia’s cities.
Victorian health services ‘highly vulnerable’ to cyber attacks
An audit says Victoria’s health services aren’t implementing measures to protect theft of patient data.
Govt ‘too incompetent’ for digital health
Mistrust of the government’s ability to manage digital infrastructure projects is turning people off My Health Record.
What is 4IR and why does government need to adapt?
The fourth industrial revolution is here and governments need to keep pace if they want to maintain trust, a technology conference has heard.
Government fares worst for customer experience: survey
The majority of citizens find their interactions with government services to be disconnected, slow and lacking in customer engagement, research finds.
IBM ‘out of the sin bin’: experts criticise $1b contract
Experts say the Commonwealth’s landmark $1 billion whole-of-government contract with IBM is contrary to its $100 million procurement cap and bad news for small and medium-sized enterprises.
Lack of leadership, funding hinder digital success: research
A lack of senior leadership to steer digital transformation in the public sector is the biggest concern of government executives, writes Keiran Mott.
There’s an app for that: councils’ communication goes mobile
Keeping tabs on graffiti, potholes or dumped rubbish has become easier for a number of local governments using a new mobile application that provides improved communication with citizens.