Robodebt under review

The federal government is reviewing its controversial automated welfare debt collection system.

19 November, 2019

Centrelink robo-debt nightmare scrutinised by the Senate: Here’s what they’ll look at

Full terms of reference revealed.

9 February, 2017

Social media campaign reveals misery of Centrelink debt recovery

Ombudsman to investigate.

10 January, 2017

More victims of Centrelink’s botched benefit fraud crackdown step forward

One in five letters wrong.

6 January, 2017

More consumer leasing spivs than ever; but welfare cash flow down

Dole money to shareholders falls.

28 April, 2016

Centrelink snares banker to spearhead overhaul

System renewal gathers pace.

1 February, 2016

Government payday cheques out big time for BPAY

Real time data rich transactions to roll by 2017.

5 November, 2015

Payne prunes some noxious lenders from Centrepay

Cameron warns biggest rip offs have been missed.

22 May, 2015

No numbers kept on Centrepay consumer leasing rorts

Ask no questions, get no stats.

20 May, 2015

Crackdown looms for Centrelink big screen TV renters

Payne readies for intervention on exploitative leasing bottom feeders.

1 April, 2015

Centrepay leasing loophole ‘rip offs’ under renewed fire

Cameron attacks 40 per cent effective interest rates.

31 March, 2015

Human Services and Telstra deny plans to outsource call centres

Voice recognition and internet automation the real jobs threat.

17 September, 2014

Unconfirmed text of Human Services announcement of on-site Telstra call centre staff

Comments welcome.

17 September, 2014

Recriminations fly over axing of $16 daily dementia payment

Shorten and Payne play the blame game over blowout, cancellation

31 July, 2014