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February 7, 2017
by Guest Contributor
How to fight a Centrelink robo-debt in 10 (not so easy) steps
A reporter shares his story.
February 7, 2017
by Marie Sansom
Don’t punish Centrelink whistleblowers: official channels failed, says expert
Six-day Human Services strike.
January 31, 2017
by Marie Sansom
Mum’s grief worse after bureaucratic nightmare with Births, Deaths and Marriages
Ombudsman uncovers serious problems at Registry.
January 10, 2017
by Marie Sansom
Social media campaign reveals misery of Centrelink debt recovery
Ombudsman to investigate.
January 6, 2017
by Marie Sansom
More victims of Centrelink’s botched benefit fraud crackdown step forward
One in five letters wrong.
December 20, 2016
by Marie Sansom
Best of 2016: This app is STILL crap: Centrelink and Medicare clients
One year on: “The most useless app ever”.
December 20, 2016
by Marie Sansom
Best of 2016: Centrelink, the Tax Office and ASIO could use Census 2016 data: privacy groups
Mass Census boycott possible.
December 20, 2016
by Julian Bajkowski
Australian Digital Identity ‘alpha’ launch by August: Digital Transformation Office
User centric rebuild of national online credentials.
December 19, 2016
by Marie Sansom
Dismantling Human Services’ legacy system
What could possibly go wrong?