Government to refund $721m worth of robodebt

The federal government will refund automated welfare debts worth more than $700 million.

1 June, 2020

Govt announces Centrelink IT upgrade

Digital services company Infosys will replace Centrelink’s legacy welfare entitlements system.

1 December, 2019

‘Policy inaction’ leading to homelessness rise

A national strategy tackling the myriad issues contributing to Australia’s worsening homelessness should be included in the next national agreement between the Commonwealth and states, an expert says.

28 May, 2018

Centrelink, business registration among Govpass pilots: DTA

An estimated 2.8 million transactions will be moved online as the government’s digital identity program is gradually linked to more government services, the Digital Transformation Agency says.

17 May, 2018

Spyware merchants: the risks of outsourcing government hacking

The distribution of commercial spyware to government agencies appears to be common practice in Australia.

24 July, 2017

Centrelink, Medicare, Child Support to get 2,000 permanent jobs, NSW to lose 400

The Department of Human Services will create approximately 2,000 permanent jobs in Medicare, Centrelink and Child Support.

29 June, 2017

MyGov verdict: functional (just)

‘Little annoyances’ remain for users.

25 May, 2017

MyGov: “we listened and we got it” says minister after digital makeover

Users double over two years.

23 May, 2017

Digital Transformation Minister talks data, avoids Centrelink robo debt

Says DTA’s powers at their height.

5 May, 2017

Centrelink Robodebt: Human Services off the hook?

But Commonwealth Ombudsman’s report cites poor service delivery.

10 April, 2017

Centrelink, Medicare and Child Support staff step up strikes

DHS says bargaining position won’t change.

6 April, 2017

Burney calls out Turnbull government over treatment of DHS staff

Says women hit hardest.

22 March, 2017

Human Services’ ‘open-ended’ strikes begin today

It won’t change our stance, says Jongen.

17 March, 2017

DHS spied on staff emails and social media over Centrelink robo-debt, says union

Senate inquiry into Robo-debt.

9 March, 2017