Category: Digital delivery

While government organisations invest in modernisation to gain a 360-degree view of citizens, many face an unfortunate side effect: the creation of data silos.

Government agencies are exploring robotic process automation for more efficient processes, fewer mistakes, a more optimised workforce, better compliance and happier citizens.

Government departments should focus on practical uses of blockchain with discipline, pragmatism and awareness of risks.

Because cyber threat actors operate across national borders, industry and governments should strive to pursue policy and technological partnerships.

Tapping into the open source community can provide a fantastic platform where local councils can share learnings and ship innovation faster.

The government has awarded almost $550 million in digital service contracts via its online sourcing platform.

Newcastle has been become the first Australian city to trial a new predictive parking technology that has been adopted across Europe.

The smart mobility market in the APAC region is set to grow significantly, and tools like AI, analytics and IoT will be at the heart of intelligent public transport management systems, smart junction management and many other offerings that will likely become standard in the near future.

The G20 Declaration is a timely reminder that emerging technologies such as artificial intelligence (AI) are critical to the nation’s future.

When councils share ideas, it’s easier to work together towards positive outcomes for citizens.