Warning of surge in customer aggression caused by 6,000 APS job cuts
Survey of 5,800 government staff reveals blowouts in client waiting times, mistakes and chronic understaffing is hitting frontline services.
8 May, 2014Survey of 5,800 government staff reveals blowouts in client waiting times, mistakes and chronic understaffing is hitting frontline services.
8 May, 2014The declining number of people participating in local sporting clubs is a pressing matter that industry bodies will wrestle at the Power of Sport and National Synthetic Surfaces Conference and Expo in Sydney on 3rd to 4th June 2014.
7 May, 2014The local government sector in Victoria will be gearing up for a bout against the Labor Opposition after its controversial election proposal to cap rates and force councils to justify any further increases.
6 May, 2014The man tasked with finding ways to save money has nominated ballooning Commonwealth Superannuation liability as a big problem that will need to be addressed one way or the other.
6 May, 2014Tough, roll-your-own brands like White Ox once used to enable smokers to display their social status inside and outside the law. Now one of the key rituals used to help punctuate the time spent behind bars is being butted out – at least in Queensland.
6 May, 2014Calls for innovative bids to keep planes flying to outback towns.
6 May, 2014Cycling advocates warn that pushbike licences will create more problems than they solve and argue that minors should be legally allowed to stay off the road.
6 May, 2014The Mike Baird government has substantially widened its key technology procurement mechanism, the ICT Services Scheme, to include hardware acquisition, software licencing and telecommunications contracts to reduce the costly process of tendering.
5 May, 2014The National Commission of Audit’s recommendations to dump dozens of government programs could cut off cash flowing from Canberra to councils if direct funding programs are eliminated.
5 May, 2014Alarm bells are ringing in both the bureaucracy and and unions that the National Commission of Audit’s figure of 15,000 job losses is badly understated when measured against the real scope of recommended cuts and outsourcing.
2 May, 2014The New South Wales government has reinforced its use of location data through the creation of a new strategy designed to help agencies make better informed decisions in their service delivery.
2 May, 2014The Department of Human Services has agreed to act on 12 remedial recommendations made by the Commonwealth Ombudsman to sharpen its service delivery after a slew of nearly 10,000 complaints from customers.
2 May, 2014The Denis Napthine government reinforced its anti-graffiti grant scheme by providing up to $25,000 to local governments working on projects to scrub away unsightly tags and bombs.
2 May, 2014Tempered vision for privatised computing and shared services functions return to the fray as potential shake-up under Budget looms large.
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