Council financial hardship schemes under scrutiny
Victoria’s Ombudsman is investigating how councils are helping cash-strapped ratepayers.
2 December, 2020Victoria’s Ombudsman is investigating how councils are helping cash-strapped ratepayers.
2 December, 2020There was an impression that ‘snouts were in the trough’ at Warrnambool Council, a report says.
12 October, 2020Victoria’s Ombudsman is concerned about a string of complaints about nepotism in state schools.
21 May, 2020A report has uncovered nepotism and ‘jobs for mates’ at Ballarat City Council.
14 May, 2020It’s time we thought of complaints as a gift – and one we can’t afford not to accept. Properly managed, they can be a very valuable tool.
29 March, 2020A decision to outsource parking fine reviews will cost three Victorian councils $19.5 million.
26 February, 2020The Victorian Ombudsman says a former council cemetery worker should be referred to police.
14 November, 2019Victorian councils may be seriously understating the number of complaints they get.
10 October, 2019The Victorian Ombudsman is probing councils’ use of contractors in parking fine appeals.
30 May, 2019Fines Victoria is officially the third most complained-about agency in the state, an Ombudsman’s report says.
17 April, 2019Victoria’s roads and traffic authority has accepted it needs to do better after a report revealed a barrage of complaints against it.
21 February, 2019Survey will assess how local government handles, resolves and records complaints from the public.
5 February, 2019Local governments should adopt a four-staged “graduated response” to dealing with abusive behaviour from members of the public, Victoria’s Ombudsman has recommended.
24 May, 2018Ombudsman uncovers serious problems at Registry.
30 January, 2017End of content
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