Ombudsman to probe council complaints
Survey will assess how local government handles, resolves and records complaints from the public.
5 February, 2019
Posts Tagged: Deborah-Glass
New guide supports councils on ‘challenging behaviours’
Local governments should adopt a four-staged “graduated response” to dealing with abusive behaviour from members of the public, Victoria’s Ombudsman has recommended.
24 May, 2018
Mum’s grief worse after bureaucratic nightmare with Births, Deaths and Marriages
Ombudsman uncovers serious problems at Registry.
30 January, 2017
‘Perks of the job’ culture of entitlement endemic in local councils
Three tales of greedy officials.
10 June, 2016
Prisoner reoffending hits record high in Victoria
Victorian prisoners back inside in 44 per cent of cases.
29 September, 2015
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