Nepotism complaints at Vic schools
Victoria’s Ombudsman is concerned about a string of complaints about nepotism in state schools.
21 May, 2020
Posts Tagged: Deborah-Glass
Senior council officers in ‘jobs for mates’ probe
A report has uncovered nepotism and ‘jobs for mates’ at Ballarat City Council.
14 May, 2020
Better complaints handling pays dividends
It’s time we thought of complaints as a gift – and one we can’t afford not to accept. Properly managed, they can be a very valuable tool.
29 March, 2020
Councils to pay back $19.5m in parking fines
A decision to outsource parking fine reviews will cost three Victorian councils $19.5 million.
26 February, 2020
Cemetery worker abused position: Ombudsman
The Victorian Ombudsman says a former council cemetery worker should be referred to police.
14 November, 2019
Councils sweep complaints under the carpet
Victorian councils may be seriously understating the number of complaints they get.
10 October, 2019
Victoria launches probe into parking fine contractors
The Victorian Ombudsman is probing councils’ use of contractors in parking fine appeals.
30 May, 2019
Complaints about Victorian infringements body ‘soar’
Fines Victoria is officially the third most complained-about agency in the state, an Ombudsman’s report says.
17 April, 2019
VicRoads pledges to do better after report highlights complaints
Victoria’s roads and traffic authority has accepted it needs to do better after a report revealed a barrage of complaints against it.
21 February, 2019
Ombudsman to probe council complaints
Survey will assess how local government handles, resolves and records complaints from the public.
5 February, 2019
New guide supports councils on ‘challenging behaviours’
Local governments should adopt a four-staged “graduated response” to dealing with abusive behaviour from members of the public, Victoria’s Ombudsman has recommended.
24 May, 2018
Mum’s grief worse after bureaucratic nightmare with Births, Deaths and Marriages
Ombudsman uncovers serious problems at Registry.
30 January, 2017
‘Perks of the job’ culture of entitlement endemic in local councils
Three tales of greedy officials.
10 June, 2016
Prisoner reoffending hits record high in Victoria
Victorian prisoners back inside in 44 per cent of cases.
29 September, 2015
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