The Australian Customs and Border Protection Service has selected Australian-based Objective Corporation to implement its next generation enterprise content management platform, Objective ECM 8.
Objective was selected for the three-year, $5 million contract (with the option for expansion to a total of nine years) after a public tender process which began in early 2011.
Customs and Border Protection manages the security of Australia’s borders and creates vast amount of information and records on a daily basis and work closely with other government agencies including the Australian Federal Police, the DAFF Biosecurity and the Department of Defence.
The need to manage and share information internally and with other agencies is critical.
Objective ECM 8 is widely used by public sector organisations to gain control of the large amount of content and knowledge that proliferates all levels of government.
It was built to support Australian government requirements and will be deployed across the entire Customs distributed environment, over 5000 staff.
Executive is delivered in the browser and runs on a number of mobile devices and provides an alternative to interfaces for information managers and heavy-use document authors, without the need for user training.
Under the agreement, Customs and Border Protection will also implement Objective Discover, which will make it easier for staff to find the piece of information they require amongst thousands of search results.
Objective Discover provides search and the ability for people to conduct a familiar; internet-style search; and refines the search by applying filters for categories, content type or many other criteria based on the metadata and contents of their search results.
Discover helps to easily expose information that resides in the document repository but that may have been buried in thousands of search results.
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