TechnologyOne continues local government success

TechnologyOne CEO Edward Chung

In 2017 listed Australian software supplier TechnologyOne signed 240 new deals with local government authorities across Australia, New Zealand and the UK. These included implementations of systems previously ordered, and many councils transitioning to the new OneCouncil Software-as-a-Service (SaaS) cloud-based system.

But the year was clouded by the company’s legal battle with Australia’s largest LGA, Brisbane City Council, which ended on undisclosed terms with an out-of-court settlement in December.

Chief Executive Officer Edward Chung, said: “Last year TechnologyOne continued to dominate in the Australian local government sector. We closed ten new major deals totalling $40 million in contract revenue in the last quarter across Queensland, New South Wales, Victoria, South Australia and Western Australia. TechnologyOne had a 90 percent plus win rate.”

New Australian customers signed included Shoalhaven City Council, Inner West Council and Mid Coast Council in New South Wales. The company also signed a multi-million-dollar deal to extend its existing relationship with Moreton Bay Regional Council in Queensland.

“Our performance in the various NSW amalgamation tenders was unprecedented, dominating the market with success in every tender we contested,” Mr Chung said.

“We have more than 300 council customers and are continuing to grow fast. Last year we delivered exceptional projects a”t breakneck speed, with several recent SaaS go lives being implemented in less than 12 weeks.

Mr Chung, who replaced founder Adrian Di Marco as CEO during the year, said that TechnologyOne’s consulting offering was a key differentiator in the local government space. “Through more than 17 years’ dominance in the sector, customers benefit from our consultants’ in-depth knowledge, customised training and deep industry engagement.

“We provide an end-to-end solution, encompassing not just software, but the infrastructure, security and services to guarantee our customers’ long-term success. Through this approach we can work alongside our customers to improve the way they operate, resulting in faster benefit realisation.”

TechnologyOne, Australia’s largest software company, celebrated its 30th birthday in 2017. Its strongest vertical markets are local government and tertiary education. In recent years it has made a strong push into the UK market, and is planning expansion into North America in the next few years.

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