Nepotism complaints at Vic schools

Victoria’s Ombudsman is concerned about a string of complaints about nepotism in state schools.

21 May, 2020

Senior council officers in ‘jobs for mates’ probe

A report has uncovered nepotism and ‘jobs for mates’ at Ballarat City Council.

14 May, 2020

Better complaints handling pays dividends

It’s time we thought of complaints as a gift – and one we can’t afford not to accept. Properly managed, they can be a very valuable tool.

29 March, 2020

Councils to pay back $19.5m in parking fines

A decision to outsource parking fine reviews will cost three Victorian councils $19.5 million.

26 February, 2020

Cemetery worker abused position: Ombudsman

The Victorian Ombudsman says a former council cemetery worker should be referred to police.

14 November, 2019

Councils sweep complaints under the carpet

Victorian councils may be seriously understating the number of complaints they get.

10 October, 2019

Victoria launches probe into parking fine contractors

The Victorian Ombudsman is probing councils’ use of contractors in parking fine appeals.

30 May, 2019

VicRoads pledges to do better after report highlights complaints

Victoria’s roads and traffic authority has accepted it needs to do better after a report revealed a barrage of complaints against it.

21 February, 2019

Senior public official secretly employs sons after name changes and doctored CVs

Pretend reference checks and pay rises for the family.

19 June, 2017

Mum’s grief worse after bureaucratic nightmare with Births, Deaths and Marriages

Ombudsman uncovers serious problems at Registry.

30 January, 2017

‘Perks of the job’ culture of entitlement endemic in local councils

Three tales of greedy officials.

10 June, 2016

Complaints about heavy-handed tactics over Myki fare evasion investigated

Victorian Ombudsman flooded with public transport complaints.

12 January, 2016

Prisoner reoffending hits record high in Victoria

Victorian prisoners back inside in 44 per cent of cases.

29 September, 2015

Vic Ombudsman slams culture of denial

By Rob O'Brien Local government continues to represent the largest number of complaints made to the Victorian Ombudsman, according to a report tabled in Parliament today. In his 2010 annual report the Ombudsman, George Brouwer, revealed that his office had received 2,933 complaints from local government this year. According to the report, issues raised included poor […]

11 August, 2010