Report reveals Victoria’s most complained about councils
Local councils and prisons are the most complained about Victorian public agencies.
17 January, 2021
Posts Tagged: victorian-ombudsman
Council financial hardship schemes under scrutiny
Victoria’s Ombudsman is investigating how councils are helping cash-strapped ratepayers.
2 December, 2020
Ombudsman finds misuse of council credit cards
There was an impression that ‘snouts were in the trough’ at Warrnambool Council, a report says.
12 October, 2020
Video urges Victorians to report corruption in local government
Victoria’s anti-corruption bodies have made it easier to dob in dodgy council behaviour.
5 October, 2020
Nepotism complaints at Vic schools
Victoria’s Ombudsman is concerned about a string of complaints about nepotism in state schools.
21 May, 2020
Senior council officers in ‘jobs for mates’ probe
A report has uncovered nepotism and ‘jobs for mates’ at Ballarat City Council.
14 May, 2020
Better complaints handling pays dividends
It’s time we thought of complaints as a gift – and one we can’t afford not to accept. Properly managed, they can be a very valuable tool.
29 March, 2020
Councils to pay back $19.5m in parking fines
A decision to outsource parking fine reviews will cost three Victorian councils $19.5 million.
26 February, 2020
Cemetery worker abused position: Ombudsman
The Victorian Ombudsman says a former council cemetery worker should be referred to police.
14 November, 2019
Councils sweep complaints under the carpet
Victorian councils may be seriously understating the number of complaints they get.
10 October, 2019
Victoria launches probe into parking fine contractors
The Victorian Ombudsman is probing councils’ use of contractors in parking fine appeals.
30 May, 2019
VicRoads pledges to do better after report highlights complaints
Victoria’s roads and traffic authority has accepted it needs to do better after a report revealed a barrage of complaints against it.
21 February, 2019
Senior public official secretly employs sons after name changes and doctored CVs
Pretend reference checks and pay rises for the family.
19 June, 2017
Mum’s grief worse after bureaucratic nightmare with Births, Deaths and Marriages
Ombudsman uncovers serious problems at Registry.
30 January, 2017
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