WA reviews Office of Shared Services efficiency

Treasurer Christian Porter has signed off on the terms of reference for the Economic Regulation Authority to undertake a review into the Office of Shared Services (OSS).
Focus of the review will be on providing advice on the following; the effectiveness and efficiency of the OSS at its current level of operations; how the effectiveness and efficiency of OSS is likely to vary with the number of agencies it services; the impact that ‘rolling-in’ to OSS has had on the operations of a selection of representative agencies.
The review will also look at whether the provision of shared corporate services within the public sector, as implemented so far, has provided a net benefit to the State; and whether rolling-in the remaining agencies into OSS would provide a net benefit to the State.
The review examines whether alternative options for the provision of shared services within the public sector would provide a greater net benefit to the State.
“This analysis will provide the State Government with a better understanding of the current status of the shared services project,” Mr Porter said.
“It will also provide information on the relative costs and benefits, including services outcomes for agencies, associated with various implementation options going forward.”

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