How public procurement can focus on the customer

Many point to technology but there are other ways to improve the internal customer experience.

21 November, 2018

Why relationships with suppliers matter

Creating a welcoming environment for suppliers is often perceived as the antithesis of sound public procurement but it’s an essential part of any successful plan.

8 October, 2018

The new black for government procurement

Better contract management offers a new way to add real and lasting value.

7 September, 2018

The biggest game in town just got bigger

The new Defence Support Services panel of 580 firms seems like a lot but its hard work spending $36 billion properly, so there may be method in the apparent madness.

3 August, 2018

Indigenous procurement targets ‘smashed out of the park’

The Commonwealth’s Indigenous Procurement Policy has clearly achieved the key policy goals but its broader success is harder to evaluate. 

16 July, 2018