Change management crucial for local government sector in 2021
In 2021, local councils must focus on change management alongside their digital transformation efforts.
14 January, 2021
Posts By:Brett Barningham
Turning the digital divide into a digital dividend
The multi-million dollar stimulus being injected into roads, bridges and tunnels must also prioritise developing digital capabilities in local government.
16 July, 2020
Better complaints handling pays dividends
It’s time we thought of complaints as a gift – and one we can’t afford not to accept. Properly managed, they can be a very valuable tool.
29 March, 2020
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