By Emily Bencic
More than 20,000 shoppers complained to the Australian Competition and Consumer Commission (ACCC) about consumer guarantees in 2016, with more than a quarter reporting problems returning electronics and whitegoods to retailers.
As the Christmas period ends and Boxing Day sales wind down, the ACCC is reminding shoppers they have automatic guarantee rights that a product will work for a reasonable period of time under the Australian Consumer Law (ACL).
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This story first appeared in Appliance Retailer.
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