Lost track of bin day? Ask the bot
The City of Adelaide has built a chatbot that can answer 35,000 questions.
11 December, 2019The City of Adelaide has built a chatbot that can answer 35,000 questions.
11 December, 2019Citizen engagement with government has been transformed by social media. Social media has led to significant changes in the conversation between government and the general public. It is no longer one way. Previously people’s voices were heard only at the polling booths, but today the conversation is held in the open, and it’s transparent – […]
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