Making the most of Facebook and email

By Lilia Guan As traditional methods of communication with constituents are undergoing fundamental change, the public sector would do well to examine the way in which some of the world’s best know brands have leveraged new channels to communicate with and serve their customers and communities.   ExactTarget’s managing director, Lee Hawksley told Government News […]

Google’s cloud apps for LAPD dropped by City of Los Angeles

By Lilia Guan   The City of Los Angeles – California United States of America (USA) has amended its contract to migrate the Los Angeles Police Department employees to Google’s hosted email and office application service – the products could not meet stringent security requirements.   In October last year, the City of Los Angeles […]

Email disasters impact governments

By Lilia Guan One of Melbourne’s largest providers of water supply and sewage services – Yarra Valley Water has chosen IT service provider – Thomas Duryea Consulting (TD) – to upgrade its email platform from Microsoft Exchange 2003 to Exchange 2010.   The upgrade – staged through a tender process – requires TD to provide […]


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