Revitalising empathetic customer service in the public sector
One of the more compelling customer experience trends making its way across the technology landscape is the idea of empathetic customer experience.
16 October, 2022
Posts Tagged: CX
Taking customer-centric government one step further
Federal, state, and local government agencies are doubling down on their efforts to deliver customer-centric services. For these changes to be successful however, it’s critical for agencies to rethink how they engage and seek input from their communities.
12 October, 2022
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