By Philip Shanahan
What does a golfer, tennis player or cricketer focus on to achieve high performance? They nearly always give the same answer: “Repeat my process – that is the process they have practised a million times – replicate it under real pressure and trust in my ability”.
High performance in sport is achieved through focusing on your processes, not the scores.
It is absolutely no different in local government. Our business is governance processes. We need to learn these processes, modify them when necessary, understand them deeply, repeat them under pressure and trust in our capabilities to deliver. If we do that, the scores will look after themselves.
I want to share with you my ten most important elements in the governance process. MORE>>
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