Local councils and drones

Helen Masters

Unmanned aerial vehicles or drones have been a source of concern for local governments and regulatory authorities. While there are restrictions on the use of drones in public spaces for recreation, councils have a strong business case on the benefits of using drones to maintain and manage public amenities and physical assets.

Drone technologies work with Enterprise Asset Management (EAM) software to deliver insights that go beyond basic maintenance and security activities. As local councils face tighter budgets, the biggest challenge is to have a hold of how facilities and assets that are spread over land, sea or in distant or awkward locations are performing. The synergy between drones and EAM helps improve the inspection process and allows councils to document asset conditions from public spaces such as parklands to building, facilities and infrastructure in an automated and more strategic manner.

Brisbane City Council has demonstrated how drone images have been used to conduct inspections on council buildings, monitor wildlife populations in parks and to evaluate the potential for turf and event management. The use of drones will allow councils to assess if their public spaces will need pest or weed control in addition to regular maintenance work.

Councils operating in regional or remote locations are often challenged with managing assets in places that may be difficult or dangerous to reach. At other times, these areas could be difficult to access such as the rooftop of building structures where machinery is situated. Instead of scaffolding and manually inspecting equipment on tall buildings, images from drones can provide technicians with valuable viewpoints and details about critical assets without having to physically attend to a site.

Expanding the lifecycle of facilities and infrastructure requires monitoring performance and conducting preventative maintenance of each council asset. This is particularly important for critical infrastructure that cannot fall over such as security systems, drainage systems or public roads.

With drones, the ability to deliver high-resolution imagery helps maintenance crews determine where to focus their attention and resources. Going beyond photographic images, drone technology can even supply infrared and x-ray images to detect structural issues or dangerous leaks in an environment that may be potentially unsafe for humans.

These advancements ensure drones have an embedded role in facility management, fleet management and asset management by expanding the capabilities of field crews. Over time, physical inspections can be replaced with drones capturing historical images for real-time assessments. With the widespread adoption of rooftop solar photovoltaic systems in local council buildings, a drone with infrared thermal-imaging features can survey solar panels to identify damaged panels for maintenance.

The use of drones alone only solves one part of the challenge faced by today’s asset managers. To achieve the most of this technology, data and imagery must be paired with a sophisticated asset management system that incorporates historical records, maintenance standards and other sensor information to assess conditions and determine maintenance requirements. This includes the identification of corrosion, detecting hairline cracks, spillages or leaks, to perform dilapidation assessments or land surveys.

Data collected from each of these areas must be assessed and captured in real-time by a receiving asset management program. Asset managers would be able to cross-reference the condition of assets today in real time against the condition of assets from previous images or sensor readings. Through this process, they can determine the next course of action in the asset management lifecycle by comparing this data against manufacturing or industry standards.

A comprehensive asset management strategy that includes drones for inspections provides a meaningful alternative strategy to traditional asset management. Such solutions have the ability to shift operations and maintenance processes from a reactive to proactive mode. Bringing drones, sensors and comprehensive asset management solutions together can help councils extend the useful life of their critical assets. As budgets and resources become increasingly scarce in local governments, drones could be the solution for councils looking to proactively manage their critical and valuable assets.

Helen Masters is the vice president and managing director of Infor South Asia-Pacific and ASEAN.


US futurist Thomas Frey, speaking on the future of drones at the World of Drones Congress in Brisbane predicts there will be one billion drones worldwide by 2030 (in this he includes land- and water-based UAV as well).


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