Attitudes toward the public service

By James Whelan

The Centre for Policy Development has released a report looking at the attitudes toward the public service.

It draws on a range of sources and examines the perspectives of community members, Australian politicians and public servants.

Attitudes toward the public service matter and important decisions are based on actual and assumed attitudes.

Are there enough or too many public servants? Are public service agencies and the services they provide meeting our expectations? Do Australians feel we are adequately investing in public services?

Answers to these questions inform significant political and economic decisions.

The 2009-2010 Moran Review of the Australian Public Service (APS) actively solicited community perceptions.

Community members participated actively in the review’s consultation processes, making more than 200 written submissions and posting 805 contributions to an online dialogue.

On the basis of these and other inputs, review chair Terry Moran concluded that the leading challenge facing the APS is rising citizen expectations. How is the APS travelling with respect to these expectations? Do Australian citizens consider the APS is meeting their needs?

Read the full PDF…

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