How councils can get a handle on their service delivery

The NSW Auditor-General’s recent report on service delivery reporting by the state’s Local Governmnet Authorities showed that most of them should be investing in more accurate and comprehensive analysis of how well they are delivering their services. The report said it is no longer good enough to look only at high level council financial and […]

State action needed for real reporting reform

Last week the NSW Audit Office released its first performance audit into NSW Local Government covering council reporting on service delivery. The report said most councils need to do a better job. The findings come as no shock to sector professionals, who believe there needs to be a reduction in the overall reporting burdens on […]

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