Townsville City Council finds knowledge with IMC
By Lilia Guan Queensland-based Townsville City Council (TCC) has implemented a knowledge management product, for faster responses to its constituents' enquiries. TCC chose IMC Communications to implement livepro, a cloud-based knowledge management solution. TCC executive manager customer services, Megan Leavy said the council headed up the search for a system to help the […]
19 October, 2011
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