LGAs only halfway there on digital

The new ANZ Local Government Digital Maturity Index (DMI) contains a number of interesting findings. One of the most intriguing is the fact that most Local Government Authorities do a reasonable job at delivering services digitally, but that behind-the-scenes there are still many manual processes. The DMI contains four sub-indexes. One of these looks at […]

LGAs and digital maturity – a mixed bag

Less than half Australasia’s local government authorities have implemented a formal strategy for the digital delivery of services to the public. Even fewer have a strategy for their internal customers – council employees. This is despite most LGAs agreeing that digital is the way of the future. The results are contained in the new Local […]


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