COMCAR
COMCAR provides Car-with-driver services which are:
- Secure
- Timely
- Suitable and Efficient
- Professional and Confidential
- Client Focused
COMCAR has vehicles in each capital city except Darwin and uses hire cars and taxis to supplement the fleet and in regional and country areas.
Reservations
COMCAR National Reservations Centre
| Phone: | 131 847 |
| Hours of Operation: | 24 hours – 7 days a week Closed Christmas, Boxing, New Year’s Days and Good Friday |
Reservations can also be made by completing Form 133: COMCAR Transport Request and faxing to 1800 807 921.
- 33 KBEssential Details required for making a reservation:
| City | Account No. |
| Pick Up Date | Pick Up Time |
| Passengers Name | No. of Passengers |
| Passengers Contact No | Pick Up Point (Details) |
| Flight No. (If applicable) | Drop Location |
| Callers Name | Callers Contact No. |
| Any special requirements e.g. baby seat | |
Meeting Points
Senators and Members will be met at designated meeting points at airport terminals.
Waiting
COMCAR vehicles will wait for a period of up to 30 minutes. If no contact has been established with the passenger, the vehicle will be moved on to its next job.
Charges
COMCAR charges are:
| Hourly Rate: | $78.60 |
| Minimum Weekday Charge: | $40.00 |
| Minimum Weekend Charge: | $78.60 |
| Cancellation/No Contact Charge: | $40.00 |
| Tarago Bookings: | $25 |
| Baby Seats: | $25 |
| Tolls: | Charged at toll rate |
| As directed – more than one stop: | $78.60 minimum charge |
For Senators and Members, charges are:
- Met through an appropriation within the Department of Finance
- GST Free
- Reported in Monthly Management Reports
- Reported in the six monthly entitlements expenditure reports which are published on the Finance website
Ministers, Parliamentary Secretaries and Presiding Officers costs are met by the respective Portfolio Department:
- Invoices are sent monthly to Portfolio Department
- Costs are reported in the six monthly entitlements expenditure reports which are published on the Finance website
Service Issues
Any issues with the COMCAR service can be reported to the Client Liaison Manager. The matter will be investigated and the client will receive a telephone call or letter regarding the incident.
