Councils struggle on road to transformation
Lack of skills, leadership and resources are hampering council attempts to transform customer experience.
26 August, 2019Lack of skills, leadership and resources are hampering council attempts to transform customer experience.
26 August, 2019Having the right IT can enable councils to be more community-focused and service-led.
8 April, 2019Every organisation needs effective governance frameworks to thrive and survive.
3 March, 2019How can local government continue to meet the needs of residents and provide excellence in services, and still stay on budget? Do services need to be point scored to be considered as core essentials? What are the best ways to drive efficiency? The pressures on local government to get key investment, resource allocation and delivery […]
12 October, 2017End of content
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