By Julian Bajkowski Conflicts over the personal and official use of social media by public sector employees are again under the spotlight after a Federal Circuit Court Judge knocked-back an attempt by a Canberra public servant to obtain injunction on any move to have her sacked over tweets that were made in a non-official capacity. […]
16 August, 2013
By Julian Bajkowski The New South Wales Government has put the creative and digital services contracts of its $92 million-a-year advertising and public awareness scheme out to pitch, trimming around $24 million in traditional ad-spend in favour of ramping up digital communications to stakeholders. Macquarie Street now estimates that it will spend between $5 million […]
12 March, 2013
By Paul Hemsley The Local Government and Shires Association of New South Wales (LGSA) has become the latest local government peak body to launch a Twitter account as part of its website redesign and relaunch. The LGSA has joined the Australian Local Government Association (ALGA), Municipal Association of Victoria (MAV), the Victorian Local Governance Association […]
17 January, 2013
By Paul Hemsley The Commonwealth Scientific and Industrial Research Organisation (CSIRO) has revealed that emerging technologies such as computer modeling and social media can help governments and emergency services more effectively manage natural disasters like bushfires and floods. In the wake of the devastation wrought by Hurricane Sandy in the United States in October as […]
23 November, 2012
By Julian Bajkowski and Paul Hemsley Australian local governments are poised to rapidly become public sector front-runners in using innovative smartphone applications and the web to directly engage their communities in consultative processes on issues ranging from social policy to development applications. Over the weekend, the City of Sydney revealed plans to build apps that […]
23 October, 2012
By Paul Hemsley City of Sydney Mayor Clover Moore has dished out Apple and Android smart phone applications for city diners to track the location of the council’s latest cultural innovation: food trucks. The new app sources instant information from five food trucks now operational in the council trial and follows similar programs in London […]
16 October, 2012
Government organisations around the world are faced with new demands, new expectations and a fast-growing array of new technologies and tools. To be effective in today’s complex, interlinked and fast-changing environment, government departments need to redesign structures and processes to capitalize on emerging connected technologies. The Future Social Government Australia 2012 forum has been designed […]
10 September, 2012
By Paul Hemsley Individuals with chronic illnesses calling the NSW Department of Health’s telephone coaching service will be able to access the program online and via mobile applications. Executive in charge of the project, Dr Bev Lloyd and project manager, Dr Debbie Banovic each gave a talk at the Health and Productivity Management Congress 2012 […]
14 August, 2012
By Lilia Guan As traditional methods of communication with constituents are undergoing fundamental change, the public sector would do well to examine the way in which some of the world’s best know brands have leveraged new channels to communicate with and serve their customers and communities. ExactTarget’s managing director, Lee Hawksley told Government News […]
4 May, 2012
Facebook is not the only way to network, according to Adrian Robb, chief executive officer of Bayside municipality in Melbourne. Bayside City Council first established a business network in 2004 to partner with the business community and support the local economy. The Bayside Business Network relies on both traditional networking methods and modern social media […]
10 February, 2011
COMMENT By Laurel Papworth Last year, the local council of Bozeman Montana insisted that prospective employees hand over their Facebook, MySpace, Yahoo, Google and YouTube usernames and passwords. Job suitability was assessed after council staff logged in to these accounts. Recently, an employer publicly blogged that she hadn't hired a prospective employee because of a […]
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