Councils struggle on road to transformation
Lack of skills, leadership and resources are hampering council attempts to transform customer experience.
26 August, 2019Lack of skills, leadership and resources are hampering council attempts to transform customer experience.
26 August, 2019Anne Cosgrove, Service NSW Service NSW is one of the flagship agencies in the digital transformation across government. In four years Service NSW has revolutionised the delivery of government services in NSW, changing the way that customers and government interact. Customers and businesses can now access over a thousand transaction types from 40 government agencies […]
8 February, 2018End of content
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