We don’t like chatbots and MyGov makes us nervous, digital natives say

Public sector services are failing to engage digital natives, according to a survey on what young people think of government platforms.

20 August, 2024

Govt unveils plans for TEx digital ID system

The government plans to add TEx to MyGov and MyGovID to create a digital identity ‘tech trifecta’.

14 August, 2024

Services Australia taken to task over myGov security

Users of myGov aren’t adequately protected from fraud and Services Australia needs to improve and co-ordinate security, the Ombudsman says.

7 August, 2024

Almost 3 million myGov users take up Digital ID

Almost 3 million Australians have a digital ID, a digital transformation conference has heard.

8 August, 2023

Security fears inhibiting uptake of digital services

A survey has found that fears around security of personal information are curbing enthusiasm about  digital government services.

19 July, 2023

Young people want to learn about APS at school

A national survey of young people has backed the introduction of targeted high school classes about the APS.

27 November, 2022

Report finds DTA messed up IT procurement

The DTA has been criticised over its procurement of ICT related services in an embarrassing report by the Auditor General.

23 September, 2022

600k myGov accounts now connected to digital ID

More than 600,000 MyGov accounts are now connected to a digital identity, an industry conference has heard.

25 October, 2021

Handling peak demand for government services without crashing

Government departments are continuing to rely on stovepiped IT projects that leave them exposed to cyber attacks and myGov-style crashes.

26 July, 2021

Digital services get $500m budget boost

The federal budget includes $500 million for myGov, My Health Record and digital identity.

6 May, 2021

MyGov website crashes as 95,000 seek access

The MyGov website crashed as tens of thousands of newly jobless Australians sought assistance.

23 March, 2020

Digital identity for newborns will remove ‘pain points’

The government wants to see a digital identity automatically triggered at birth.

4 October, 2019

$67 million for digital identity

The federal government has announced $67 million for the MyGovID initiative as it seeks to reassure critics.

21 March, 2019

Tell us your problems, we’re porous, Taylor tells ICT industry

The Digital Transformation Agency (DTA) has set up an email hotline for technology providers who have difficulties dealing with the Federal Government. Speaking to industry at the National Press Club on 10 November, Assistant Minister for Digital Transformation Angus Taylor said the DTA has a strong focus on engaging with businesses. “We are constantly looking […]

12 November, 2017