Townsville City Council finds knowledge with IMC

By Lilia Guan Queensland-based Townsville City Council (TCC) has implemented a knowledge management product, for faster responses to its constituents' enquiries.   TCC chose IMC Communications to implement livepro, a cloud-based knowledge management solution.   TCC executive manager customer services, Megan Leavy said the council headed up the search for a system to help the […]

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