LGSA accelerates social media push

By Paul Hemsley The Local Government and Shires Association of New South Wales (LGSA) has become the latest local government peak body to launch a Twitter account as part of its website redesign and relaunch. The LGSA has joined the Australian Local Government Association (ALGA), Municipal Association of Victoria (MAV), the Victorian Local Governance Association […]

Managing social media risk

Managers in government find the Social Media Risk: Privacy and Governance Forum 2012 to be of interest to move smoothly into a world dominated by emerging forms of online communications. It’s essential to grasp how social media is fast evolving and the emerging semantic web opportunities. As social media becomes more connected and gains further […]

Adapting to social media demands

Government organisations around the world are faced with new demands, new expectations and a fast-growing array of new technologies and tools. To be effective in today’s complex, interlinked and fast-changing environment, government departments need to redesign structures and processes to capitalize on emerging connected technologies. The Future Social Government Australia 2012 forum has been designed […]

Making the most of Facebook and email

By Lilia Guan As traditional methods of communication with constituents are undergoing fundamental change, the public sector would do well to examine the way in which some of the world’s best know brands have leveraged new channels to communicate with and serve their customers and communities.   ExactTarget’s managing director, Lee Hawksley told Government News […]

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