We don’t like chatbots and MyGov makes us nervous, digital natives say

Public sector services are failing to engage digital natives, according to a survey on what young people think of government platforms.

20 August, 2024

OECD index rates Aus highly for digitised public sector

Australia is doing well when it comes to digital transformation but falls down on transparency.

1 February, 2024

Inside the UK’s digital transformation

The Sydney-born head of the UK’s digital transformation office outlines the government’s roadmap for change.

14 August, 2023

Security fears inhibiting uptake of digital services

A survey has found that fears around security of personal information are curbing enthusiasm about  digital government services.

19 July, 2023

‘Digital rockstar’ Dominello awarded honorary fellowship

Victor Dominello has been awarded an honorary fellowship for leading the NSW government’s digital transformation.

5 April, 2023

Bulldozing bureaucracy for a connected public sector

While there have been efforts to make more data available across all jurisdictions no inherent level of data sharing will be effectively achieved in a fragmented Australian Public Service.

30 January, 2022

Digitally transforming Australia’s public sector relies on collaboration

A future in which more collaboration and knowledge sharing exists can play a fundamental role in driving digital transformation forward.

13 January, 2022

Driving acceleration: the importance of observability in public sector digital transformation

An observability solution tells IT teams what’s not working, why it’s not working and what needs to be done to fix it.

8 November, 2021

Govt digital services not inclusive enough, research finds

A survey has found digital government services need to be more accessible for people with disabilities.

1 July, 2021

NSW budget invests in digital transformation

The NSW budget has invested in the rollout of government digital transformation intitiatives over the next 12 months.

24 June, 2021

Digital transformation pays dividends for council

Digital transformation is providing a bulwark against ransomware, a council says.

19 November, 2020

Transformation not just about technology

Australia’s Public Service Commissioner outlines the challenges of digital transformation.

6 October, 2019

Councils struggle on road to transformation

Lack of skills, leadership and resources are hampering council attempts to transform customer experience.

26 August, 2019

$67 million for digital identity

The federal government has announced $67 million for the MyGovID initiative as it seeks to reassure critics.

21 March, 2019