Council adopts new approach to doing business

The City of Wyndham in Victoria is pioneering new ways of working and digital transformation as it responds to rapid population growth.

2 April, 2018

Scaling digital government – up, across and out

Government agencies are looking to become leaner and more efficient. But sometimes bigger can be better. Scaling government services delivery makes sense if government collaborates and digital is used effectively. The social and economic benefits to society of government’s investment in digital solutions increases significantly when delivered at scale. To do this effectively means scaling […]

20 February, 2018

CIOs and the transition to digital government

Ongoing economic uncertainty and a slowdown in government technology investment continue to delay or limit the adoption of digital innovation and radically redesigned service models. But CIOs at all levels of government can help ease the path. Part of the problem is that the structure of government has remained largely unchanged for more than half […]

16 October, 2017

MyGov verdict: functional (just)

‘Little annoyances’ remain for users.

25 May, 2017

MyGov: “we listened and we got it” says minister after digital makeover

Users double over two years.

23 May, 2017

Digital Transformation Minister talks data, avoids Centrelink robo debt

Says DTA’s powers at their height.

5 May, 2017

Paul Shetler on the new industrial revolution: Digital disruption

Transformation not transition, argues Shetler.

11 April, 2017

Your Survival Guide to Locate17 and ISDE

Australasia’s biggest annual spatial event.

4 April, 2017

My 16 months of digital transformation in Australia: Shetler

Think big, start small.

5 December, 2016

Shetler quits the DTA

Next phase of the agency.

30 November, 2016

We digitally disrupted ourselves: land registry

E-conveyancing spreads.

17 November, 2016

Shetler and Hartley share digital secrets at GovInnovate

Digital transformation.

15 November, 2016

National identity card for Australians? Digital government lessons from Estonia

99% of services are online in Estonia.

31 October, 2016

Revealed: The public service innovators

Bees, tourism and face recognition.

5 September, 2016