Australians ‘in the dark’ on Government digital initiatives

Australian governments at all levels are strongly pushing the digital delivery of their services. But new research shows that their efforts have yet to make a major impact on most citizens, many of whom still regard governments as digital laggards. A report from digital transaction company DocuSign has found that many Australian consumers are unaware […]

Government News in 2018 – Bigger, better, brighter

Thanks for your support of Government News in 2017. Our last newsletter for the year will be next Tuesday 19 December. We will be back on Friday 5 January 2018. We have a lot planned for 2018. Not far into the new year we’ll be launching a new website and a new look newsletter. That […]

Digital transformation in local government – the way ahead

Over the last few weeks we have looked at results from the ANZ Local Government Digital Maturity Index (DMI). It is a mixed bag. The report is based on a survey of over 100 Local Government Authorities in Australia and New Zealand, which asked about about the extent to which they are digitising their internal […]

LGAs only halfway there on digital

The new ANZ Local Government Digital Maturity Index (DMI) contains a number of interesting findings. One of the most intriguing is the fact that most Local Government Authorities do a reasonable job at delivering services digitally, but that behind-the-scenes there are still many manual processes. The DMI contains four sub-indexes. One of these looks at […]

DTA calls for input on new Standard

The Federal Government’s Digital Transformation Agency (DTA) has called for feedback on ways to improve its Digital Service Standard. The 13 point Standard was released 18 months ago. It is intended as a guide to help Government agencies ensure they build digital services that are “simple, clear and fast.” It has also been informally adopted […]


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