Keep citizens happy with a superior conversational channel
AI-powered conversational channels can personalise government services, improve service delivery and augment the government workforce.
21 November, 2018
Posts Tagged: Dean Lacheca
Focus on digital optimisation, not transformation hype
A sustained approach to digital optimisation of existing processes can create the capabilities needed to enable digital government transformation.
15 August, 2018
‘Building blocks’ of digital transformation ignored
No longer simply the tools used by developers for internal systems, APIs can push digital government programs to new levels, writes Dean Lacheca.
28 May, 2018
LOADING....
End of content
No more pages to load
Roger Buhlert on: PM flags ‘step-change’ in future vision for APS
Rob on: PM flags ‘step-change’ in future vision for APS
Trevor Seymour-Jones on: PM flags ‘step-change’ in future vision for APS