Good AI needs a good game plan

An effective AI strategy must be built to evolve, a tech conference has heard.

28 October, 2019

Legacy mindset causing governments to lag on technology

Government agencies remain resistant to adopting top technology trends.

10 October, 2019

Building better services with citizens at the heart

Establishing an HCD centre of excellence will allow the capability to evolve in a structured way, allowing governance to be put in place and limitations to be mitigated.

30 September, 2019

Keep citizens happy with a superior conversational channel

AI-powered conversational channels can personalise government services, improve service delivery and augment the government workforce.

21 November, 2018

Focus on digital optimisation, not transformation hype

A sustained approach to digital optimisation of existing processes can create the capabilities needed to enable digital government transformation.

15 August, 2018

‘Building blocks’ of digital transformation ignored

No longer simply the tools used by developers for internal systems, APIs can push digital government programs to new levels, writes Dean Lacheca.

28 May, 2018