Government agencies need to lift their game when it comes to customer service, a survey finds.17 March, 2022
Posts Tagged: customer-experience
Local councils traditionally operate in ‘rule based’ environments, and this makes Robotics Process Automation (RPA) a good tool to specifically assist local councils and public sector in general.13 January, 2020
Lack of skills, leadership and resources are hampering council attempts to transform customer experience.26 August, 2019
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