Proposed Centrelink and Australia Post retail fusion draws fire

By Julian Bajkowski A proposal to use Australia Post’s retail footprint to deliver shopfront services for welfare agency Centrelink has drawn immediate fire from the union representing federal public servants. The Community and Public Sector Union (CPSU) has warned that although a “one-stop shop where you can sort out your mum’s pension entitlements and pick-up […]

National Commission of Audit to probe far and wide

By Julian Bajkowski Initial details of the highly anticipated National Commission of Audit promised by the Abbott government have been released in Canberra by Treasurer Joe Hockey and Finance Minister Senator Matthias Cormann. The sweeping review of government functions, activities and spending will be chaired by Business Council of Australia president Tony Shephard. It will, […]

Coalition promises “virtually all” government services to be online by 2017

By Julian Bajkowski The Coalition has officially launched its eGovernment  and Digital Economy policy for the election in a wide-ranging document that reaffirms a commitment centralised procurement of government computing combined with the development of a permanent and centralised digital identity credential for online transactions between the public and agencies. Released by Shadow Communications Minister […]

Digital Mailbox or Virtual Australia Card? Australia Post’s big gamble

Analysis: Julian Bajkowski The prospect of a single national identity credential being issued to all Australians has reignited after a senior executive at Australia Post suggested that it would be “wonderful” if a future Coalition government put in place a “mandate” for government agencies to use its new digital mailbox service. The comments, attributed to […]

Digital plug for Australia Post’s $400 million revenue hole

By Julian Bajkowski Australia Post will need to increasingly expand its business into markets normally serviced by the private sector to remain financially sustainable and continue to provide traditional postal services, its chief executive, Ahmed Fahour, has said. In an impassioned speech to the Australia Israel Chamber of Commerce in Sydney on Thursday, the former […]

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