Optimising the ROI for procurement, operations, processes, and marketplace engagement
Federal, state, and local government agencies need a rethink about whether a “one-size-fits-all” digital services platform works and how to empower citizens to take ownership of their interaction with government services. The DigitalGov conference offers a practical guide to ensuring your service delivery program is robust, secure, easy-to-use, and supports the back-office technology platform, as the citizen needs evolve and change.
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