2020 is a Pivotal Year for Change in Shared Services

When:
June 15, 2020 – June 18, 2020 all-day
2020-06-15T00:00:00+10:00
2020-06-19T00:00:00+10:00
Where:
Pullman Melbourne Albert Park
65 Queens Road
Albert Park
VIC 3004

 

Whilst every shared service is undergoing some level of transformation to their back office functions, everyone is starting from a different place with a different set of constraints.

So the question is, where do you go from here?

From building workforce capabilities, re-evaluating your outsourcing partnerships as well as taking the next step in your automation journey, the 23rd Australasian Shared Services & Outsourcing Week will delve deeper into every stage of maturity to provide you with a roadmap and toolkit to take you forward into a new era of customer centric, intelligent, business services.

 

What’s on for SSOW 2020?

  • 8 focused conference streams with leading brands such as Tesco, NAB, IKEA, LinkedIn, Qantas and Vodafone
  • A stellar 60+ speaker lineup and just confirmed the Chief Procurement Officer from CBA + CTO from AGL!
  • Deep dive sessions addressing Process Excellence; Data Analytics & Automation; Change Management; Service Model Transformation; Design Thinking; Intelligent Application Design and much more.
  • Tailored expert workshops – led by industry gurus such as Suzanne Leopoldi-Nichols, the President of GBS for UPS and Neal Yang the P&O Director for the HR SSC for Mars
  • Exclusive site tours at two of the leading shared service centres in Australia – Treasury Wine Estates: Global Business Services Centre & Monash University: Centralised Shared Services and Digital Campus

 

Click here to view the full agenda, or click here to register today.

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