TUESDAY 22 SEPTEMBER

Shared Services for Government 2009
Sydney Harbour Marriott

Shared Services for Government will focus on how you can make shared services a more efficient operation and implement effective cost reduction and change management strategies that will transform the operational process and functionality of contact centres.

Includes practical strategies from leading figures in government that are driving change and realising the need to push forward in today’s times.

For more info visit www.iqpc.com


e-Security For Government 2009
Novotel on Collins, Melbourne

Keep your finger on the pulse. Hear high level case studies at e-Security for Government:

• Leading strategic direction through changing developments in technology and electronic threats
• Identifying weaknesses in information systems management across departments and agencies - and finding the appropriate response
• Measuring the overall effectiveness of an organisations' e-security policies and practices
• Implementing customised audits for an integrated and coordinated approach to e-security within government
• Mastering the complexities of risk management for maximum loss prevention

For more info visit www.iqpc.com


FRIDAY 25 SEPTEMBER 2009

Happiness and Wellbeing at Work
Harbours Edge, Sydney

Speakers will cover a variety of issues through presentations and workshops including how to improve workplace relationships that produce measurable business benefits and better corporate performance, and the implementation of wellness programs.

For more info visit www.wrc.org.au